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As Australia’s coffee culture drip-feeds into the UK, customers are ever-more demanding when it comes to a good cup of Joe. So what can restaurant operators learn from this new breed of bean specialist?

Love ’em or loath ’em, hipster coffee shops and their tattooed, bearded baristas are here to stay – and they’re changing the way many people consume coffee. While a few years ago the flat white was a foreign concept for most British consumers, the Melbourne- born coffee is now a firm fixture on even the most mainstream high-street chain menu.

“It’s a very different world now,” says David Abrahamovitch, who started independent coffee shop Shoreditch Grind with his Australian business partner Kaz James in 2011. “People’s knowledge hasn’t necessarily changed, but their expectations have.”

Read the full article in Restaurant magazine (April 2015)

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